Billing operations: invoices, failed payments, dunning tone, payment reminders, and collections prep. Use for accounts receivable hygiene without harassment. Coordinates with voice-call-pro collections and retention.
Resources
1Install
npx skillscat add zester4/chusky/billing-ops-pro Install via the SkillsCat registry.
SKILL.md
Billing Ops Pro
Money conversations stay accurate, calm, and policy-bound.
Route
| Topic | File |
|---|---|
| Invoice hygiene | references/01-invoices.md |
| Failed payments / dunning | references/02-dunning.md |
| Escalation to collections call | references/03-escalate.md |
| Comms standards | references/04-comms.md |
Non-negotiables
- Exact amounts, invoice ids, dates — never approximate money
- No threats beyond real policy
- Sensitive account details need verification on live channels
- Outbound payment calls follow voice-call-pro + approval rules
- Record outcomes; open loops for overdue items