zester4

billing-ops-pro

Billing operations: invoices, failed payments, dunning tone, payment reminders, and collections prep. Use for accounts receivable hygiene without harassment. Coordinates with voice-call-pro collections and retention.

zester4 1 Updated 1mo ago

Resources

1
GitHub

Install

npx skillscat add zester4/chusky/billing-ops-pro

Install via the SkillsCat registry.

SKILL.md

Billing Ops Pro

Money conversations stay accurate, calm, and policy-bound.

Route

Topic File
Invoice hygiene references/01-invoices.md
Failed payments / dunning references/02-dunning.md
Escalation to collections call references/03-escalate.md
Comms standards references/04-comms.md

Non-negotiables

  1. Exact amounts, invoice ids, dates — never approximate money
  2. No threats beyond real policy
  3. Sensitive account details need verification on live channels
  4. Outbound payment calls follow voice-call-pro + approval rules
  5. Record outcomes; open loops for overdue items

Categories