Automated Support Architect

This skill transforms technical implementation details into helpful resources for end-users.

Capabilities

1. Support Asset Generation

• Analyzes requirements and code to generate "How-To" guides and FAQs.
• Creates structured knowledge bases for customer support chatbots.

2. Error Translation

• Translates technical error codes and stack traces into user-friendly troubleshooting steps.

Usage

• "Generate a troubleshooting guide for the new mobile checkout feature."
• "Build a support FAQ based on the latest API documentation and known edge cases."

Knowledge Protocol

• This skill adheres to the knowledge/orchestration/knowledge-protocol.md. It automatically integrates Public, Confidential (Company/Client), and Personal knowledge tiers, prioritizing the most specific secrets while ensuring no leaks to public outputs.